Did you know that repeat customers, on average spend 67% more than new customers?

Having a great idea and setting up your agency is just the start of your journey. You may have a number of questions you would like some help with:

  • Where do I find new customers?
  • How can I find customers when I have no budget?
  • What are the best and worst ways to getting new clients?
  • Do I need a website?
  • How do I build a mailing list and why do i need one?
  • What tools do I need to use?
  • Once I have won a customer, how do I keep and grow them?

This course will answer these questions and many more. It is the A to Z of proven sales and marketing techniques developed by me in my 30 years in business. In this hands-on and practical course I will show you and give you templates and pre written documents on how to create your sales funnel, how to really understand your customers and how to effectively network. I will help you create your database/mailing list and explore how to create an engaging website. I will discuss the use of social media and give you a step by step guide to use LinkedIn, Facebook and Twitter to promote your business and engage with your target customer. I will outline a failsafe 4 step process to running and closing a sales meeting as well as a guide to writing the winning proposal.

By the end of the course you will have the focus, tools and templates to create highly successful low cost sales & marketing campaigns that will deliver business and grow your revenues.



Excellent coach who understood my sector

I went to Rob for coaching to help me decide which direction to take my business in. Rob applied a structured approach that enabled me to determine the best areas to focus on and the types of clients I should pursue. His advice was practical and easy to implement and he was a pleasure to work with. He was also an excellent sounding board when I had difficult decisions to make. I particularly valued the fact that he had previous experience in my sector. I have recommended Rob to friends and will continue to do so.

Simon Managing Director, Ink & Dots

Valuable time out

Sometimes you need to take time out in a structured way to think about your business. It is very easy to get sucked into the day to day running and not have enough thinking time. By working with Rob, not only did we have that time, but it was structured and focused. Rob introduced us to useful models and approaches and helped us to think about how to shape the business.

ann pilkington Director

Rob supported me and my newly formed management team meet the challenge of moving from a start-up to established business. He provided accessible, practical insights and tools to help build the strategy, structure, processes and organisational culture we needed to scale our business as well as being a trusted source of advice and support for the personal demands of a leadership role.

Ben Wilson CEO

One question that changed my business

Rob has been a 'critical friend' to me and my business for some years. A couple of years ago he knew I was struggling with defining my services and positioning and that my business was suffering as a result. He asked me one simple question that immediately gave me clarity, direction and a sense of purpose in my business, and set me on the road to my current success, running a business with a six figure turnover, travelling the world doing something I love and get well paid for it. What was that one question? You'll need to work with Rob to find out.

Steve Bustin Public Speaking Coach

Rob is an excellent coach who worked with us on a number of key things including billings against targets, staffing issues, developing our vision which really helped define our 3-5 year strategy and regularly reviewing where we're at with our plan. He's an experienced coach, personable, and i would highly recommend him.

Lema Redjep Operations Director

Rob's expert support

I had to restructure my company after my business partner decided to leave, and the process of having to scale back and uncertainty of continuing in a new form was daunting. I love the project work and our team, but I was disheartened about running a business after a prolonged period of disruption. Rob challenged and supported me to explore how I wanted to move forward and helped me realise I want to grow the business again. He's also helped me develop better practices around team management and client contact. I'm delighted the business and I are now both thriving again - and this couldn't have been possible without Rob's careful input, advice and experience.

Lucy Morris Founder

Vital Client & Account Management Training

We are using Rob's client & account management training to upskill all our staff. Not only does the course teach them best practice but it gives them all the skills, tools and a common set of templates to build great plans and manage clients with clarity & confidence. It also is helping them upsell to customers and has played a significant part in increasing our client retention rates & profits.

The course has been hugely valuable!

Anita Waddell MD, Agility Marketing

Class Curriculum


The importance of generating new business

Starting out with your own network

Your sales funnel

Understanding your customers

Building your mailing list

Starting out with your own network

Making your website work for you

How to use social media as a means of generating leads

Making networking work for you

Starting out with your own network

The prospect/sales meeting

Writing a proposal

Getting repeat customers and growing existing clients

Wrap up and next steps

Frequently Asked

When does the course start and finish?

The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.

How long do I have access to the course?

How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.

What if I am unhappy with the course?

We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.