If you're the head of a full-fledged growing agency, then you want to ensure you are as profitable and efficient as possible, as well as ensuring your team are excellent Account Managers
If the responsibility to handle clients falls to you & your team, then the lessons you'll learn here will be absolutely invaluable
If you are the only one responsible for delivering work to your client, it's easy to get overwhelmed. Learn to manage clients & your time better and take back control of your life!
I founded my agency way back in 1993. After growing the business to 25 staff and seven figures in revenue, I sold the business to an outside investor in 2003.
After retraining as a coach, I re-entered the space in 2007 by founding Da Costa Coaching.
Over the past 12 years, I’ve worked with over 250 different businesses, from one-man operations to the larger agencies. During this time, I’ve seen what works and what doesn’t, and I’ve distilled these hard-won lessons into this new free Masterclass.
We are using Rob's client & account management training to upskill all our staff. Not only does the course teach them best practice but it gives them all the skills, tools and a common set of templates to build great plans and manage clients with clarity & confidence. It also is helping them upsell to customers and has played a significant part in increasing our client retention rates & profits.
The course has been hugely valuable!
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