BizCrowd is an online networking forum for small business powered by RBS. I have just had a Q&A published on there about tips on starting your own business.
One of the biggest issues (well probably the biggest issue) most agencies have is over servicing their clients. Justification for this is often because they fear losing the account if they don’t provide an excellent service. However what they don’t realise is that in the end the client just expects this is level of serviceContinue reading
I have been on a number of training events in the past year to become an accredited Growth Accelerator coach and trainer. Last week I spent a day learning about the training element of this government scheme (I am now able to provide the training element of this funding, as well as the coaching).
How often are you so busy delivering your client work that other crucial parts of running your business (or team) don’t get done? Never was it truer that we ‘reap what we sow’ and in the end this behaviour will bite you in the backside and you will either drop a ball or suffer from the feast to famine swings that affect many small businesses.