The Value of Values February 28, 2014

I was recently asked to write a guest blog for appraisal and 360 feedback specialist, Bowland Solutions.  In this post I discuss how to successful embed values into an organisation, how to keep them alive and why they are so important.

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The 5-minute mentor February 14, 2014

I’m excited to announce a new collaboration with the Brighton & Hove Chamber of Commerce.  I will be writing a monthly blog post as their resident business mentor, entitled The 5-minute mentor.  Here is the first post: The 5-minute mentor Welcome to the first in a series of monthly blog posts entitled “The 5 minute mentor’.  My […]

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The tone of your website November 28, 2013

As a coach who does a lot of work with clients on their market position, content development and marketing, I look at a lot of websites.  This is how the typical site looks:Tell the world how great you are and give some idea of what you doHave section headers: ABOUT US, OUR PRODUCTS, OUR CUSTOMERS […]

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The value of a unique market position November 18, 2013

Last week I ran a bite sized learning event for the Brighton and Hove Chamber on the theme of “gaining competitive advantage through having a unique market position”. So why is this so important? And why do many businesses get this wrong? Well if you are clear who you are and what you sell, you […]

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Your Customer Personas October 29, 2013

Last week I wrote about the client journey and how important it is to map this journey from start to finish.  It seems appropriate to follow this up and take it one stage further by talking about your customer personas. My client, Southerly Communications, has written an excellent article about this very topic, republished below: What is […]

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The customer journey October 21, 2013

How well mapped out is your organisation’s customer journey? It always amazes me that mobile phone companies are good at winning new customers but make little effort to retain them – with all their offers being made to attract new clients

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Workshops in Brighton for the creative industry August 20, 2013

In September and October, in conjunction with the Brighton and Hove Chamber of Commerce, I will be running a series of 3 interlinked short workshops aimed at creative sector businesses.  Some detail: Each of these 3 sessions has specifically designed for creative / service based agencies and is run by a coach that specialises solely in […]

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Top 3 reasons why a business engages with a coach August 1, 2013

I read an interesting article recently on a survey of businesses and why they engage with a coach.  The top 3 reasons are: To help the business transition and grow Act as a sounding board Address behavioural issues in a business

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My 3 golden rules of doing business June 5, 2013

I have 3 ‘golden rules’ of doing business that I often discuss with clients so thought I would write about them in a blog post. I’d love to hear about your business wisdoms, so please leave a comment or drop me a message.

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Tips for starting your own business (published on BizCrowd) May 31, 2013

BizCrowd is an online networking forum for small business powered by RBS. I have just had a Q&A published on there about tips on starting your own business.

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