Leadership and management workshops

It’s vital for business leaders to invest in their next tier of talent.  In order for them to be successful their leadership & management skills need developing.

After running many bespoke workshops for my clients over the years, I now offer these workshops to you and your team. The workshops can be tailored to your team’s exact needs, so please do get in touch to find out more.

Workshops can be run for teams sized 3 to 15. They are delivered using an interactive, participative coaching style which guarantees engagement and will leave your team feeling energised – with new perspectives, skills and tools.

I also offer some online training modules – which are a more cost effective way to train your team.  This can be purchased on a per user or annual licence – get in touch to discuss your specific needs.

Click on the links below to find out more

So you are not charging enough, what can you do?

So you are not charging enough, what can you do?

Many businesses know they under charge, discount and/or over service but believe this is the only way to retain and win business.

Effective pricing isn’t about your hourly rate, the time you spend creating a website, designing branding or making jewellery for someone. This workshop will teach you how to focus on the real, tangible results of what you do for your customer.

We will work together to establish how your products and services fit into the marketplace and how your business compares to the competition.  What makes you different?  What, in effect, makes YOU worth the money you should be charging?

Key topics covered

  • Differentiating your business
  • Working out if you are a niche or generalist business
  • Understanding your customer
  • Understanding what you are really selling
  • The difference between Standards and Extras

Delegates will leave with

  • A clear understanding of what they are really selling
  • And therefore how to price accordingly
  • Strategies to increase prices

Creating the ideal working environment

Creating the ideal working environment

This 1/2-day workshop explores what culture is, your values and how to define and create the most positive culture for your business. It will empower your team to better understand the benefits of clear working boundaries and how this creates ownership.

Key topics covered

  • Defining and creating a culture
& values that are lived by everyone
  • Setting clear boundaries
  • Simplifying process
  • Creating commercial awareness

Delegates will leave with

  • A clear understanding of how to create ownership in their team/business
  • How to create a culture
  • Some new tools to use with their team
  • A way to identify priorities
  • Feeling excited, empowered and in control

Performance Management

Performance Management

A well and consistently managed workforce is a happy one. When staff understand their (and other’s) responsibilities they can work more effectively together, taking ownership and responsibility for their own role. This is one of my most popular courses.

Key topics covered

  • Managing staff in both commercial and cultural terms
  • Effective delegation
  • Exploration and use of competency frameworks
  • Roles & responsibilities
  • Appraisal process
  • Dealing with under performing staff

Delegates will leave with

  • A framework of 9 clear steps to delegation
  • A process for performance management
  • Clarity on what a competency framework looks like and how to use in their business
  • Confidence to manage their team to get the best out of them

Being an inspiring manager

Being an inspiring manager

Are you sure you and your managers invest their time in the most important activities? How can you ensure you get your priorities right and how do you stop other people ‘stealing’ your time? What does it take to motivate others through inspirational leadership?

This workshop is all about YOU. You will leave feeling excited, empowered and determined to implement some of the great ideas that will be discussed and shared during this 1-day workshop.

Key topics covered

  • Time management – ensuing your time isn’t ‘stolen’
  • Managing in context – making decisions with clarity
  • Maintaining a positive attitude
  • Getting the best out of your team

Delegates will leave with

  • Tools that they can cascade down to their team
  • A new language to manage in context and therefore make clear confident decisions
  • A feeling that you can better manage your workload, prioritise your time and be in control
  • The confidence, ideas, approaches and tools to manage and inspire your team

Managing Stress

Managing Stress

Stress maybe a phenomenon of the 20th century but it is also one of the causes of the highest rate of absence. But what exactly is stress and how does it manifest itself? How do we detect it approaching in others and ourselves? And what can we do to manage it? This workshop will explore the causes and behaviours, and provide participants with insight and a set of tools to manage stress.

Key topics covered

  • Understanding what stress is
  • The difference between pressure and stress
  • How to remain positive at all times
  • 3 strategies for dealing with stress

Delegates will leave with

  • Knowledge of what stress is and how it manifests in yourself
  • Tools to deal with and prevent stress occurring in the first place
  • A heightened awareness of the signs of stress and how to manage it
  • A feeling of empowerment and control

Introducing a coaching culture into your organisation

Introducing a coaching culture into your organisation

Coaching is a powerful management tool. It helps team members find their own solutions and therefore ‘own’ them. Many managers believe ‘they don’t have time’ so ‘tell’ staff rather than coach and mentor them – the consequence is that they have to tell them time and time again so in the end, believe “its quicker to do it myself”.

This 1-day workshop will enable your team to begin to coach their teams by providing a set of coaching tools and some practical experience in coaching.

Key topics covered

  • What is coaching?
  • Different management styles
  • 7 coaching tools and strategies
  • Practical coaching exercises
  • How NLP (Neuro Linguistic Programming) and CBT (cognitive behavioural therapy) can be used as a management tool

Delegates will leave with

  • A good understanding of how and when to coach your team
  • A range of new management tools and approaches
  • Some techniques of how to get to the source of issues rather than just dealing with outcome behaviours
  • A feeling that you can better understand and support your team